PRIVACY POLICY

Recharge & Reconnect respects your privacy and is committed to protecting your personal data. Here's exactly what we collect, why we collect it, and what your rights are.

Last Updated: May 2026

1. Data We Collect We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Payment information (processed via secure third-party providers — we do not store card details directly)

2. How We Use Your Data We use your data to:

  • Process and manage your booking

  • Communicate with you about your stay

  • Improve our services

  • Send relevant information and updates (only if you have opted in)

3. Legal Basis (GDPR) We process your personal data on the following legal grounds:

  • Contractual necessity — to fulfil your booking

  • Consent — for any marketing communications

  • Legal obligations — where required by French or EU law

4. Data Sharing We do not sell your personal data. We may share it with:

  • Secure payment providers

  • Booking management systems

  • Legal authorities, where required by law

All third parties we work with are required to handle your data in compliance with GDPR.

5. Data Retention We retain your personal data only for as long as necessary to:

  • Manage your booking and any follow-up communications

  • Fulfil our legal obligations under French law

6. Your Rights Under GDPR you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

To exercise any of these rights, contact us at the address below.

7. Security We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.